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Getting Started & Setup
Create a Relay account for your business
How to create a Relay customer account
Phone number activation
How to connect Facebook Messenger to Relay
Can I use my existing business phone number in Relay?
Can you provide me with a new phone number just for texting?
Can I keep my Twilio/Nexmo phone number?
I can’t get a Relay phone number in my preferred area code
Payments & Transactions
How do I accept payments via SMS or Facebook Messenger?
Connect a bank account to accept payments
Can I charge customers directly from my Relay dashboard?
When are funds deposited into my bank account?
Who handles receipts and refunds?
How do I issue refunds from my Relay dashboard?
What are the transaction fees for payments received in Relay?
Privacy & Terms